1. Introduction

Welcome to Poppy ("we," "our," or "us"). We are committed to safeguarding the privacy and protecting the personal information of our clients, tenants, property owners, and other stakeholders. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect various types of information from individuals, including:

- Personal Information: Name, address, email address, phone number, date of birth, government-issued ID, and other relevant contact information.
- Financial Information: Bank account details, credit/debit card information, and billing details.
- Property Information: Property addresses, lease agreements, maintenance requests, and other property-related data.
- Communication Information: Correspondence, feedback, inquiries, and communication preferences.
- Cookies and Tracking Technologies: We may use cookies and similar technologies to gather information about your interactions with our website and services.

3. How We Use Your Information

We use your personal information for various purposes, including:

- Providing Services: Managing properties, handling maintenance requests, processing payments, and communicating with tenants, guests, and property owners.
- Legal Compliance: Fulfilling legal obligations, such as tax reporting and regulatory requirements.
- Communication: Sending updates, notifications, and marketing materials.
- Improving Services: Analyzing usage data to enhance our services, website, and customer experience.
- Security: Protecting against fraud, unauthorized access, and ensuring the security of our systems.

4. Disclosure of Your Information

We may share your information with:

- Service Providers: Third-party vendors and service providers who assist us in delivering our services.
- Property-related Parties: Sharing property-related information with property owners, tenants, and authorized representatives.
- Legal Obligations: Complying with legal requirements and responding to lawful requests from public authorities.

5. Your Choices

You have certain rights over your personal information:

- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to your inaccurate or incomplete personal information.
- Marketing: You can opt-out of receiving marketing communications.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at hello@staypoppy.com/760-699-2229.

9. Consent

By using our services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. You are also agreeing to receive information about your rentals, services, and specials via phone, text, email or SMS. If you wish to opt- out, you may do so by notifying a member of our team.

This Privacy Policy is intended to provide a general overview of how we handle personal information. For detailed and specific information, please refer to our official Privacy Policy document.